Customer Service Advisor

Description

Customer Service Advisor

Location – Bournemouth

Salary - £24,000 per annum

Hours – Monday – Friday

Our client is seeking an enthusiastic and customer-focused individual to join their team. The role is all about personality, positivity, and a genuine passion for helping customers. While previous experience is welcome, it is not essential as full training will be provided. What matters most is a friendly and professional manner, a willingness to learn, and the drive to deliver excellent service.

Duties –

Be the first point of contact for customers by phone and email, handling enquiries in a professional and supportive way

Understand customer needs, provide advice where possible, or pass queries to the right department

Keep customer records up to date

Manage daily tasks such as responding to queries, checking deliveries, and updating systems

Work closely with suppliers to resolve customer issues and process credits where needed

Skills -

Excellent communication and written skills

Willingness to learn new skills

Organised, reliable, and able to manage daily tasks efficiently

To apply, please contact Sophie on (phone number removed) or send an updated cv to (url removed)

Ad ID: 5416998600