Customer Service Advisor

Description

Customer Service Advisor – Hybrid (2 Days Remote)

Location: Warwick, Warwickshire

Salary: £24,576 per annum + Excellent Benefits

Job Type: Full-time, Permanent

Hours: Monday to Friday 830 am to 5 pm (No weekends or late shifts)

Join a leading company that truly values its people

Are you passionate about delivering excellent customer service? We’re recruiting on behalf of a respected, forward-thinking employer in Warwick who is looking for a Customer Service Advisor to join their team.

This is an opportunity to develop your career in a supportive environment with structured training, career progression, and a genuine focus on employee wellbeing and work life balance.

What’s in it for you?

Hybrid working – 2 days from home per week

Private healthcare

Critical illness and death-in-service cover

Staff discounts & social events

Free on-site parking

Office near Warwick Parkway station and close to A46

What will you be doing as a Customer Service Advisor?

Providing high-quality customer support via phone, email, live chat, and web queries

Handling administrative tasks to support smooth customer experience

Representing the brand with professionalism and empathy

What do you need to be successful as a Customer Service Advisor?

Previous experience in customer service or a customer-facing role

A friendly, can-do attitude and clear communication skills

Confidence using Microsoft Office and navigating IT systems

Able to reliably commute to Warwick for an 8:30 AM start on office days

Whether your experience comes from call centres, hospitality, retail, healthcare, or administration—if you love helping people, we want to hear from you

Ad ID: 5416966223