Customer Service Advisor

Description

Customer Service Advisor – Peterborough - £25k-£30k DoE

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment and enjoy helping people? If so, we want to hear from you!

About the Role:

Our client, a well-established company based in Peterborough, is looking to recruit a friendly and reliable Customer Service Advisor to join their busy team. This is a fantastic opportunity for someone who enjoys engaging with customers and delivering outstanding support.

Key Responsibilities:

Handling inbound customer enquiries via phone, email, and live chat

Providing accurate information and resolving issues efficiently

Maintaining excellent communication and professionalism at all times

Processing orders, returns, and managing customer accounts

Working closely with other departments to ensure customer satisfaction

What We’re Looking For:

At least 1+ Years’ experience in customer service or a similar role is preferred

Strong communication skills, both verbal and written

A positive attitude and the ability to remain calm under pressure

Good organisational skills and attention to detail

Flexibility to work shifts as required

Why Apply?

Competitive salary and benefits package

Ongoing training and career development opportunities

Friendly and supportive work environment

Convenient location in Peterborough with good transport links

How to Apply:

If you’re ready to take the next step in your customer service career, call us in the Peterborough office on (phone number removed) for a confidential discussion.

INDPB

Ad ID: 5416911472