Customer Service Administrator

Description

We are currently recruiting for a temporary Customer Service Administrator to join our fantastic client, supporting their growing business! Please apply if you feel you have the skills and experience!

The Role- Customer Service Administrator

Days: Monday to Friday

Contract: Temporarily

Hours: 8:45am-4:45pm

Address: Liverpool, L24

Pay: £12.80

Duties:

Act as the first point of contact for incoming telephone enquiries for the customer service team

Update the relevant system notes and log the details of the calls

Complete a call log for every call taken

Refer other business phone calls to the relevant personnel

Deal with and respond to sales queries and customer requests, referring to the Sales Team where appropriate

Provide admin support with the delivery note sign offs

Assist the customer service manager with customer KPI reporting & data collection

Undertake any other work appropriate to the job as directed by your Line Manager or training deemed necessary by the company

Working on Great Plains System is an advantageAdecco aim to respond to all applicants, however due to the large volume of applications we receive this may not always be possible. Should you not receive a response within five working days please accept this as notification that you have not been short-listed on this occasion

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Ad ID: 5416946135