Customer Service Administrator

Description

Internal Sales - Engineering & Manufacturing

Job Type: Full-time, Permanent

Salary: £26,000 - £30,000 + Monthly, Quarterly & Annual Bonuses

Hours: Mon-Thu 8:30am-5:00pm, Fri 8:00am-2:00pm

Are you a confident and proactive sales professional who thrives on building customer relationships and delivering results?

We're recruiting for an Internal Sales role within a well-established engineering and manufacturing company based in Droitwich. You'll be joining a small, highly experienced team that works collaboratively to deliver excellent service to customers across the UK.

Key Responsibilities:

Respond to sales enquiries, providing pricing, delivery information, and technical guidance

Issue formal quotations and offer alternative stocked options where needed

Process and manage sales orders from start to finish, ensuring accuracy and efficiency

Prepare and review supporting documentation including technical data sheets, shipping paperwork, and certifications

Raise purchase orders and process invoices

Liaise with head office, suppliers, and transport companies to manage lead times and deliveries

Maintain accurate records and follow internal sales procedures

What You'll Bring:

Proven experience in an internal sales, technical sales, or customer service role (manufacturing/engineering sector preferred)

Strong communication skills and a professional, customer-focused approach

Excellent organisational skills and attention to detail

Confidence working with sales systems, catalogues, and Microsoft Office

Ability to manage multiple priorities in a busy environment Benefits:

Competitive salary + monthly, quarterly, and annual bonus opportunities

Company pension scheme

Private healthcare

Free on-site parking

Supportive team with long-term stability and career growth potential If interested, contact Lizzie at Four Squared Recruitment - (url removed) or (phone number removed)

Ad ID: 5416940445