Contact Venatu Consulting Ltd
Venatu Consulting Ltd
Customer Care Representative
Barton-upon-Humber, Lincolnshire
- Hours
- Full Time
- Posted
- 2 days ago
- Salary
- £25,747 - Annum
- Recruiter
- Venatu Consulting Ltd
- Closes
- 19 Oct 2025
- Course
- No
- Recruiter Type
- Direct Employer
Description
We are currently seeking highly motivated and enthusiastic individuals to join our client's growing team as a Customer Care Representative!
Customer Care Representative - No Weekends or Evenings!
£25,747 per annum + £500 quarterly bonus
Monday to Friday 8:55am to 5:30pm (8hrs per day, 40 hours per week)
Permanent
Must be able to commute to Barton-upon-Humber daily, as there are no hybrid options. This position is purely a customer service role with no sales element.
Working as a Customer Care Representative, you will be ensuring that customers of the business are given a high quality of service handling any questions or issues they may have. You will be providing customers with a fantastic customer service experience, ensuring customers’ accounts are accurate and up to date and also handling any complaints that may come your way.
You will receive a fantastic benefit package including:
Access to health & discount platform after 1 year of service
Individual training
EE discount
Staff Discount (after 1 year service)
Eye care vouchers
Free onsite gym (available 24/7)
Free onsite parking
Complimentary refreshments throughout the day
Two subsidised canteens
Fantastic progression opportunities with real success stories
Customer Service Employee of the Month awards
A Customer Care Representative will be required to:
Handle customer enquiries and provide appropriate solutions and recommendations
Maintain accurate records of customer interactions
Follow up with customers to ensure their needs are met
Liaising with showrooms
Proactively resolving customer queries
Building and maintaining relationships
Identify and escalate issues to appropriate team members as required
Handling any complaints or issues
Continually striving to improve customer satisfaction and retention
What makes a good Customer Care Representative?
Must be able to commute to Barton-upon-Humber daily
Experience in customer service (whether it is call centres, retail, hospitality, etc.) is required
Must have experience working to targets
Excellent communication skills, both written and verbal
IT Literate and proficient in Microsoft
Strong organisational skills
Does this sound like your next role?
If you are a self-motivated individual who is passionate about delivering exceptional customer service, then we want to hear from you!
If calling the office, please ask for Jess Patterson.
At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system, enabling you to register for job alerts, apply for jobs, and help you find your next role. Please visit the Venatu company website to read our full privacy policy
#DONENGP
Ad ID: 5416986962
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