Customer Care Advisor

Description

Customer Service Advisor

Location: Peterborough

Salary: £12.30ph

Employment Type: Temp to perm

Hours: Monday - Friday and 1 Saturday morning per month

Training Requirement: No holiday permitted during the first six weeks of employment due to mandatory full-time training.

About Us

Our client is a leading global company dedicated to improving the lives of our customers through innovative solutions and exceptional service. Our mission is to empower people to live more fulfilling lives, and we take pride in the meaningful impact our team makes every day.

The Opportunity

We're looking for passionate and dedicated Customer Service Advisors to join our clients dynamic team. If you thrive in a fast-paced environment and want to play a key role in delivering outstanding customer experiences, this is the perfect opportunity for you.

Your Role

As a Customer Service Advisor, you'll be the vital link between our company and our customers, ensuring their needs are met with professionalism and care. Your responsibilities will include:

Delivering exceptional service - Prioritizing customer satisfaction in every interaction.

Handling high-volume calls - Managing inbound inquiries with efficiency and a positive attitude.

Processing orders - Accurately managing orders and resolving delivery-related questions.

Collaborating across teams - Working closely with colleagues to ensure seamless service. What We're Looking For

Strong communication skills - Both verbal and written, with the ability to connect with customers.

Active listening - A genuine understanding of customer needs.

Results-driven mindset - A proactive approach to problem-solving.

Tech-savvy - Comfortable using computer systems and software. Why Join Us?

Make a real difference in people's lives every day.

Be part of a supportive and collaborative team.

Opportunities for growth and development.

Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data. Your details will be reviewed by one of our Recruitment Partners and we will contact you again within 5 working days if your application is to be progressed further.

Please note that we are not able to provide support with visa sponsorships and all applicants must be based in the UK and hold the valid right to work in the UK

Ad ID: 5416945911