Customer Account Manager

Description

Customer Account Manager

Location: Tunbridge Wells

Salary: £28,000 £30,000 DOE + Monthly Bonus

Hybrid working available once trained

Lloyd Recruitment Services is pleased to be working with a well-established, forward-thinking company in Tunbridge Wells, supporting their search for a Customer Account Manager.

This is an excellent opportunity for someone with strong customer service experience who is looking to focus on managing and developing existing client relationships - with no outbound sales involved.

What's in it for you?

Competitive salary up to £30,000 plus bonus (depending on experience)

Hybrid working (after training)

Pension scheme

Supportive, collaborative team culture

Opportunities for long-term progressionKey responsibilities:

Manage a portfolio of existing client accounts

Ensure service levels and client expectations are consistently met

Respond to enquiries via phone and email

Provide quotes and secure necessary approvals

Keep clients updated on job progress and scheduling

Build and maintain strong client relationships to grow account value

Prepare reports and attend client meetings

Complete associated administrative tasksWhat we're looking for:

At least 2 years' experience in a customer service role within an office environment

Excellent communication and relationship-building skills

Professional and confident telephone manner

Strong attention to detail and ability to multitask

Self-motivated, organised, and able to work in a fast-paced environment

Proficient in Microsoft Office (Word, Excel, Outlook)

Refer a friend and receive a retail voucher worth up to £500. Full details are available on our website.

Please note, due to the high volume of applications, we are only able to respond to candidates who are successfully shortlisted. If you haven't heard from us within 5 working days, unfortunately your application has not been successful.

By applying for this role, you accept our Privacy and GDPR Policy, available on our website.

Lloyd Recruitment Services is acting as an employment agency for this vacancy and is an equal opportunities employer

Ad ID: 5416940450