Coordinator

Description

Coordinator

Hybrid Role Location: Hybrid (2 Days Remote, 3 Days Office After Probation)

Salary: £25,000 + 5% Bonus Opportunity (Realistic Earnings: £26,250)

Hours: Monday – Friday, 37.5 hours (Flexible Between 8 AM – 6 PM)

Why Join Us? Fantastic Perks & Benefits

Hybrid working – 2 days remote after probation

6% pension contribution

Employee car scheme – Drive a fully insured new car for just £200/month

Gym memberships & well-being hours

25-30 days holiday (based on service)

Enhanced maternity, paternity & premature baby leave

Learning & development opportunities

Plus many more amazing benefits About the Role We are looking for an experienced Coordinator to join our dynamic team. As a Coordinator, you will be responsible for managing client accounts, handling various enquiries, and ensuring exceptional customer service. No two days will be the same, and you will play a key role in maintaining and growing business relationships.

What You’ll Be Doing

Acting as the main point of contact for assigned accounts, ensuring excellent client management

Assisting customers with enquiries via email & phone

Managing business customer relationships and strengthening key accounts

Handling enquiries from start to finish and providing tailored solutions

Resolving complaints where required and ensuring a positive outcome

Liaising with third parties & internal teams to support client needs

Completing high volumes of administrative tasks related to account coordination What We’re Looking For

Previous experience in a Coordinator role or telephone-based customer service/call centre experience

Ability to manage multiple client accounts and meet deadlines

Strong communication, negotiation, and relationship management skills

Excellent multitasking and organisational abilities

Strong administrative skills with attention to detail

Proficiency in Microsoft Office (Excel & Outlook) If you're a proactive and results-driven Coordinator looking to take the next step in your career, we want to hear from you!

To apply, please submit your CV or contact Fran Curtis for more details.

Let me know if you’d like any further refinements!

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Ad ID: 5416900433