Aftermarket Administrator

Description

Aftermarket Administrator – Sheffield

Are you an organised, proactive administrator with a knack for keeping operations running smoothly?

We’re looking for an Aftermarket Administrator to join a well-established engineering business in Sheffield, supporting their busy service team and helping deliver a first-class experience to customers.

The Role

As Aftermarket Administrator, you’ll play a key role in coordinating service engineers and ensuring the efficient running of the aftermarket department. This is a varied position where no two days are the same, involving scheduling, quoting, order processing, and customer liaison.

Key Responsibilities

* Plan and coordinate daily activities for service engineers

* Process service contracts, breakdown requests, spares orders, and invoices

* Prepare and send quotes for parts and labour

* Maintain databases, spreadsheets, and stock records

* Prepare and chase new and renewal service contract quotes

* Handle incoming calls and customer enquiries professionally

* Schedule contract and urgent visits, liaising with engineers and customers

* Support sales through telesales and follow-up activity

About You

We’re keen to speak to candidates with:

* Experience scheduling a team of engineers

* Excellent communication skills and a professional manner

* Strong organisational ability and attention to detail

* A proactive, team-focused approach

What’s On Offer

* Competitive salary (dependent on experience)

* Half Day every Friday!

* Friendly, supportive working environment

Ad ID: 5416917378