Retail Security Manager

Description

Job Title: Security Manager

Location: Tunbridge Wells (TN1)

Salary: 16.50 per hour Approx. 34,320 per year (based on 40 hours/week)

Job Type: Permanent, Full–Time

Working Hours: Flexibility required mixture of day and night coverage; Saturdays required initially

Job Description

Were seeking a confident and experienced Retail Security Manager to take full ownership of security operations at a busy retail site. You'll be responsible for ensuring the safety of staff and customers, managing a team of officers, and maintaining high security standards across the premises.

This is a hands–on management role ideal for someone who thrives in a fast–paced retail environment and is ready to lead by example.

Key Responsibilities

Manage day–to–day security operations and team performance Roster planning, holiday/absence management, and staff coverage Conduct 1:2:1s, train new officers, and upskill the existing team Ensure visibility across all shifts, including weekends and nights Work every Saturday initially to support peak trading Monitor CCTV, handle incidents, and complete clear reports Complete risk assessments and site audits annually Create and update SOPs and Assignment Instructions Review and implement changes in line with Martyns Law Manage on–site Health & Safety, incident handling, and reporting Produce monthly service reports and analyse incident data Report to the support team and liaise with site and emergency services Requirements

Previous experience in a security management or senior supervisory role (retail preferred) SIA Door Supervisor Licence (CCTV Licence desirable) Strong leadership, communication, and problem–solving skills Flexible with working hours including evenings and weekends Confident handling incidents and maintaining professional conduct Competent with report writing and basic IT systems What We Offer

Career development and progression opportunities Supportive and professional team environment Training and upskilling opportunities Pension, uniform provided City Group is committed to equal opportunities. We welcome applications from candidates irrespective of ethnic origin, gender, marital status, religious belief, sexual orientation, disability, or age.

Ad ID: 5416964638