Claims Handler

Description

Recoveries Handler

Location: Warrington

Hours: 37.5 per week | Monday to Friday | 7.5 hours per day + 30-minute lunch

Annual Leave: 22 days + bank holidays

Job Type: Full-time | On-site

Salary: £26,000 plus bonus

Time Recruitment is proud to be recruiting on behalf of a well-established organisation based in Warrington. With over 25 years of industry experience, this company delivers high-quality, round-the-clock services to a diverse client base, including insurance providers, fleet managers, motor manufacturers, and corporate clients.

Situated within walking distance of Warrington Bank Quay and Warrington Central stations, and with excellent access to the M62, M56 and M6, the office is ideally located for commuters.

Benefits Package

Discounted gym membership

Free eye tests

Flu jab vouchers

Company pension scheme

Computing scheme

Cycle-to-work scheme

Life assurance

Staff referral programme

Complimentary tea, coffee and fruit

Regular fundraising and social events, including an annual Summer Party

Company events

Referral programme

Role Overview

As a Recoveries Handler, you'll play a key role in managing post-accident processes and financial recoveries. This is a fast-paced, target-driven role requiring strong negotiation and communication skills.

Key Responsibilities:

Issuing new payment packs

Negotiating hire charges and repair costs with third-party insurers and solicitors

Handling inbound calls regarding ongoing hire and payment packs

Settling recovery/storage, credit repairs and uninsured losses

Reviewing liability (including chasing witnesses, ARF, CCTV etc.)

Managing team mailbox correspondence (emails and post)

Chasing VAT payments from clients

Addressing fines and damage to hire vehicles

Working towards monthly team targets

Person Specification

We're looking for someone with a proactive mindset and a strong grasp of credit hire processes.

Essential Skills & Experience:

Knowledge of Credit Hire and GTA ABI

Experience using Proclaim case management system

Proficiency in MS Office, particularly Excel and Word

Excellent written and verbal communication

Strong organisational and time management skills

High attention to detail and accuracy

Ability to work under pressure and meet deadlines

Capable of working both independently and as part of a team

Professional attitude and strong work ethic

Target-driven approach

Ready to take the next step in your career? Apply today through Time Recruitment and join a team that values growth, development and employee wellbeing

Ad ID: 5416993927