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What should I check before hiring a removal company in London?

Before hiring a removal company, verify their insurance coverage (Goods in Transit and Public Liability). Check online reviews and testimonials. Ensure they are registered with a recognised trade association like the British Association of Removers (BAR). Get a detailed written quote that includes all costs to avoid hidden fees. Clarify their cancellation policy.

What questions should I ask a removal company before booking?

Ask about their experience with moves similar to yours (e.g., flat size, distance). Inquire about packing services and materials. Confirm their availability on your desired dates. Ask about their process for handling fragile or valuable items. Clarify their policy on damages or losses during the move.

What are my responsibilities when using a removal service?

Accurately describe the items you're moving to the removal company. Clearly label boxes with their contents and destination room. Be present during the move to answer questions and provide direction. Ensure parking is available for the removal van, considering any local parking restrictions in London. Inform the company of any difficult access points, such as narrow staircases or lifts.

How can I protect my belongings during a removal?

Consider taking out additional insurance to cover any potential damages or losses beyond the removal company's standard coverage. Pack fragile items carefully using appropriate packing materials. Keep valuable items, such as jewellery and important documents, with you during the move. Take photos of your belongings before the move as evidence of their condition.

What legal requirements should I be aware of when moving in London?

Check with your local council regarding parking permits or restrictions for removal vehicles. If you are moving into a rented property, review your tenancy agreement for any clauses related to moving in or out. Be aware of noise restrictions, especially if moving early in the morning or late at night. Ensure you update your address with relevant organisations, such as your bank and the DVLA.