Consolidated Support Officer

United Kingdom
Posted
11 days ago

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Description

Job Description:
Sometimes they say in the Security industry that no two days are the same, with our new position for a Consolidate Support Officer this really is true.  You will be trained in all aspects of Security & Cleaning, one day you could be patrolling the malls, supporting members of the public in security aspects and the next day, you could be cleaning the malls or back of house areas for our patrons to have a safe visit to our shopping centre.
At VSG we are the Market Leaders in providing first class integrated, security and cleaning services. We do this through drive, passion and dedication towards those who work for us. Our development and training programmes are award winning and our benefits packages for colleagues is second to none. We are proud to be awarded as Britain’s Top Employers 2017 for the sixth consecutive year which recognises VSG excellence in the conditions we create for our people.
When it comes to variety and opportunity, you’d be hard pressed to find an organisation able to offer you more than VSG. We work with an impressive list of clients from shopping centres to high street banks, corporate offices and supermarkets. All we ask is that you care as passionately as we do about delivering the highest standards of customer care and service to our clients, their staff, visitors and customers.
We currently have several very exciting opportunities within one of our prestigious Shopping Centre contracts in the heart of Baths vibrant centre.
The successful candidate will have industry experience, be self-motivated, and excel in delivering customer service.
The role is a consolidated support role, and will require the successful candidate to complete security and cleaning shifts on site. This position comes with a guaranteed 120 hours of work per month. The role may, from time to time, require you to work on other sites within the area, so access to your own transport is required.
Your duties will include:

To provide excellent levels of customer service in the Shopping Centre and supporting colleagues, client staff, and other site based personnel.
To provide clear and timely communication to all within the centre on key issues that affects the business operation and customer service delivery
Ensuring the interests of the Landlords, their guests and retailers are fully protected at all times and to conduct yourself accordingly as their representative
Maintain high levels of cleanliness and hygiene throughout the site

Essential Experience

Valid SIA Door Supervisor licence
Clear Communication Skills (Verbal and Written)
Retail / Shopping Centre Security and Customer Service Experience
Ability to work well in a team or lone working, have an excellent attitude and can do attitude.
Able to do additional shifts at peak periods and work at short notice for the needs of the business

All we need from you is a willingness to give your very best, with a smile and a friendly manner. Due to the nature of the role, a full driving licence and access to a vehicle is the only requisite for this role.
So if you have a customer service approach and a desire to want to be part of a growing and winning team, to be appreciated for what you do and are prepared to give drive, passion and that extra mile in all you do then please contact us directly by sending your CV [removed]
 
 

Ad ID: 1270330297

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