Recruitment Account Coordinator

Description

Job Title: Recruitment Account Coordinator

Salary: £30,000 – £32,000 per annum (depending on experience)

Hours: 40 hours per week

Shift Patterns:

Wednesday to Saturday / Sunday to Wednesday (12:00–22:00)

Location: Multi-site – travel required to various client locations (company car offered)

About the Role:

Winner Recruitment, an award-winning, privately owned recruitment agency, is seeking a driven and highly organised Operations Coordinator to support delivery across a portfolio of client sites. This is a field-based, hands-on role suited to a candidate with experience in workforce management, recruitment operations, and service delivery within the logistics or industrial sectors.

Working both on-site and remotely, you will be responsible for ensuring operational excellence, maintaining compliance, and delivering an outstanding service to both clients and candidates.

Key Responsibilities:

Oversee day-to-day operations across multiple client sites, ensuring delivery against KPIs and SLAs

Act as the primary point of contact for clients, providing regular updates and resolving issues efficiently

Coordinate the recruitment, assessment, induction, and onboarding of candidates, including drivers and warehouse operatives

Develop and implement daily workforce and transport plans in line with client requirements

Maintain full compliance across all sites, including health & safety, legal obligations, and internal policies

Manage all aspects of worker performance, including attendance, payroll queries, grievances, and retention

Conduct investigations, disciplinary hearings, and performance management processes as required

Report risks, opportunities, and site updates to the Regional Operations Manager

Attend regular review meetings with client stakeholders to monitor service performance

Person Specification:

Full UK driving licence and access to own vehicle (essential)

Warehouse and/or driving recruitment experience is essential

Proven experience in an operational, onsite coordination, or account management role

Strong leadership and people management skills with a proven ability to meet targets

Excellent organisational and time management abilities

High level of computer literacy, particularly in Microsoft Office (Word, Excel, PowerPoint)

Confident communicator with strong client-facing and interpersonal skills

Flexible and adaptable, with the ability to work under pressure and prioritise a demanding workload

Proactive, solution-focused, and able to work independently

Willingness to travel regularly between client locations

What We Offer:

Competitive salary of £30,000 – £32,000 per annum, dependent on experience

Quarterly performance-related bonus scheme

28 days holiday per annum, increasing by 1 day for each completed year of service

Career progression and professional development opportunities

Free parking at client sites

Supportive and collaborative team environment

Flexible approach to working hours during weekends, bank holidays, and peak periods

If you're an organised, proactive, and client-focused individual seeking your next opportunity within a fast-paced and growing organisation, we’d love to hear from you. Join Winner Recruitment and make a real impact in the success of our service delivery

Ad ID: 5416526950