L&D Specialist

Uxbridge, London
Job level
Full Time
52 days ago
£26000 - £30000 per annum + see job spec
Smart Recruit Online
26 Oct 2021
Contract type
Recruiter Type

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Are you a skilled Learning & Development professional looking to rise to a new challenge?

Pepper UK is one of the leading specialist loan servicing companies in the UK and we are currently looking for a Learning & Development Specialist with proven experience in end-to-end training for employees, from ground staff up to senior level.

If you are open to a new opportunity and would like the chance to work within an organisation which can offer competitive benefits and career progression, then this is the role for you.

We are currently recruiting for a Learning & Development Specialist to join our dynamic and growing team in Uxbridge. We are looking for a highly motivated professional with experience in designing and delivering bespoke training within a mortgage context, who can identify, design and deliver business training requirements which will cover inductions, commercial training, soft skills, management development and technical skills. Your role will involve a blended approach to learning through methods such as coaching, awareness campaigns, handbooks, classroom training, and more.

You will be working within an established team that is a vital part of Pepper's operations, and you will receive ample support so that you can be successful in your role.

We would like to hear from candidates with good experience of delivering skills and competency-based training, and who are able to work effectively under pressure, communicate with clarity, and demonstrate great interpersonal skills.

Your Key Responsibilities will include:

Identifying training and development needs arising through job analysis, appraisal schemes, internal audit, and regular consultation with departments among other methods;Designing and developing training and development programs based on both the organisation's and the individual's needs;Production of programs that are satisfactory to all relevant stakeholders;Development of a suite of regulatory training modules which are regularly updated and monitored;Developing effective induction programs;Devising individual learning plans;Producing training materials for in-house courses;Managing the delivery of training and development programs and devising a training strategy for the organisation;Monitoring and reviewing the progress of trainees through questionnaires and discussions with managers;Amending and revising programs as necessary in order to adapt to changes occurring in the work or regulatory environment;Helping line managers solve specific training problems, either on a one-to-one basis or in groups;Training managers and supervisors in techniques and skills for training and dealing with colleagues.Benefits

Private Medical Insurance | Salary Sacrifice | Pension matched up to 8% | 25 days holiday with Length of Service | Buy & Sell Holiday up to 5 days per year | Season Ticket Loans | Cycle to Work Scheme | Discounts in local shops | EAP | Enhanced Maternity & Paternity | Wellbeing Days | Volunteering Days | Eye Care | Payroll Giving | Spice Reward & Recognition Program | Relaxed Dress Code | Discounted RAC Vehicle Breakdown | Discounted Gym memberships | Life Assurance

Additional InformationJoin an amazing working environment with opportunities for career development and training. In addition to our culture and amazing people, we offer competitive employee benefits. If you are looking for a progressive organisation and want to join a fast-paced team then apply for this job opportunity.

Essential SkillsWe're looking for a candidate who has experience in delivering financial services-oriented training who can consistently deliver outstanding development outcomes across a variety of topics and mediums, and who has a good understanding of the way that regulation and legislative policy change impacts on the business and this role, particularly as they relate to loan and mortgage products.

Desired Skills

In addition, you must be able to:

Communicate with clarity, accuracy and commitment - be it through composition of concise, complete messages, or through logical and accurate presentation skills;Work with specialist third parties who supply training services - for example industry experts with whom we have built relationships;Evaluate and measure training activity;Demonstrate a bright, confident personality.About Company

As one of the most successful third-party loan servicing companies in the UK, with just over £16 billion of assets under management, our experienced teams have the expertise to manage loan portfolios across a range of asset classes. Whether it's full end-to-end servicing through the complete lifecycle of loans or support with one element, we can help. Some of the services we can provide include: Primary Servicing, Special Servicing, Master Servicing, Standby Servicing, and Asset Management. Standard & Poors Global Ratings ranks us as one of the highest rated primary and special servicers of residential mortgages in the UK, and Mortgage Finance Gazette named us 'Best Loan Servicer 2021'.

Ad ID: 5401438865

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