Temporary Administrator

Description

TEMPORARY ADMINISTRATOR/CUSTOMER SERVICES - SCUNTHORPE GBP14.00 PER HOUR

Come and join a growing and hugely successful manufacturing business in Scunthorpe on a temporary basis, with a view to becoming a permanent member of the team!

About the Company

We are a well-established and growing SME based in Scunthorpe, known for our commitment to quality, customer satisfaction, and operational excellence. As we continue to expand, we are seeking an exceptionally capable and experienced Administrator with strong customer service skills to support our team during a busy period. This is a temporary position with the potential to become permanent for the right candidate.

Role Overview

This is a dual-role position combining high-level administrative responsibilities with front-line customer service. You will be the first point of contact for clients and customers, while also supporting internal teams with a wide range of administrative tasks. The ideal candidate will be proactive, highly organised, and confident in managing multiple priorities in a fast-paced environment.

Key Responsibilities

Administrative Duties

Provide comprehensive administrative support to management and operational teams

Sales Administration/customer service

Maintain accurate records, databases, and filing systems

Prepare reports, correspondence, and documentation with a high degree of accuracy

Coordinate internal communications

Assist with marketing

Customer Service Duties

Act as the first point of contact for customer enquiries via phone, email, and in person

Handle customer queries, complaints, and service requests professionally and efficiently

Maintain a high standard of customer care and ensure timely follow-up

Process orders and service requests accurately

Liaise with internal departments to ensure customer needs are met

Person Specification

Essential Skills & Experience:

Proven experience in a similar administrative and/or customer service role

Excellent communication and interpersonal skills

Strong organisational and time management abilities

High attention to detail and accuracy

Proficient in Microsoft Office (Word, Excel, Outlook) and general IT systems

Ability to work independently and as part of a team

Professional, friendly, and customer-focused approach

Desirable:

Experience working in an SME or fast-paced office environment

Familiarity with CRM or ERP systems

What We Offer

A supportive and collaborative working environment

Opportunity to contribute to a growing business

Potential for the role to become permanent

On-site parking and accessible location

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

#

Ad ID: 5417364554