Operations Executive Assistant

Description

Operations Executive Assistant Monday-Friday Full-time or Part-time hours Woodbridge GBP28,000-GBP32000 FTEThis is a hands-on operations role focused on bringing structure, visibility, and control to the day-to-day running of a growing ecommerce business. You will take ownership of core operational systems and processes, ensuring orders, suppliers, inventory, and reporting are accurately tracked and actively managed. This is not a passive support role, you will be expected to take initiative, maintain high standards of accuracy, and identify issues before they escalate. Working directly with the founder, you will play a key role in transitioning the business from a fast-moving startup into a more structured, process-driven organisation. This role is ideal for someone organised, proactive, and eager to grow into greater responsibility over time.Key ResponsibilitiesOperational Systems & Workflow OwnershipOwn and manage day-to-day operational tracking across orders, suppliers, logistics, and work-in-progressEnsure all operational data is accurate, up to date, and clearly structuredIdentify gaps, inconsistencies, or risks and take action without waiting for directionMaintain visibility over supplier status, payments, and operational flow to prevent delaysInventory, Stock & Marketplace CoordinationMaintain accurate inventory records across all sales channels, particularly AmazonMonitor stock levels and proactively manage reordering requirementsCoordinate stock movements and deliveriesEnsure marketplace listings and data are accurate and aligned with actual operationsReporting, Visibility & Business RhythmBuild and maintain structured Excel-based systems for tracking performance and operationsProduce weekly operational reports highlighting key metrics, trends, and issuesMaintain and update the business scorecard to support decision-makingProduct & Supplier CoordinationTrack product development across suppliers, design, compliance, and technical workstreamsEnsure timelines and requirements are clearly managed and communicatedAdmin, Projects & General SupportProvide operational and administrative support across the businessCoordinate trade fairs, travel, meetings, and ad hoc projectsWhat We're Looking ForEssential Skills & ExperienceProven ability to build and manage structured systems (e.g., spreadsheets, trackers, tools)Comfortable working with data to identify issues and drive actionStrong sense of ownership with a track record of delivering without close supervisionExcellent attention to detail and ability to manage multiple moving partsQuick to learn and adapt to new systems independentlyReliable, proactive, and accountable for outcomesPositive, energetic, and motivated to grow with the businessPreferred ExperienceExperience using Excel or similar tools for data management and analysisBackground in B2C ecommerce or operational supportFamiliarity with online marketplaces such as Amazon or eBayExperience using AI tools (e.g., ChatGPT) to improve efficiency

Ad ID: 5418352261