Internal Sales Executive

Description

About Brisant Secure:

Brisant Secure is one of the fastest-growing names in the UK fenestration and door hardware space. Known for market-leading innovation and award-winning products like Ultion and Sweet, we’ve built a strong reputation for tackling the real problems that fabricators, installers, and homeowners face, from security standards to product durability and smart access.

We don’t just make hardware; we create game-changing solutions that set new benchmarks in the industry. That includes pioneering digital tools, developing products that exceed the latest standards, and giving our customers ways to genuinely differentiate their offering.

It’s an exciting time to join us. We’re growing quickly, expanding into new markets, and constantly evolving our trade proposition. You’ll be part of a high-performing sales team at the heart of that growth.

About the Role:

We’re looking for a confident and capable Internal Sales Executive to join our trade sales team.

This is a crucial role all about building and maintaining strong relationships with both new and existing customers, handling outbound calls, and driving opportunities through our sales pipeline.

You'll be part of a close-knit internal team and work in tandem with our field sales reps – helping generate leads, manage accounts, and ensure we're delivering a great experience for every trade customer.

This role suits someone who’s commercially switched-on, enjoys a sales conversation, and understands how to speak to large manufacturing businesses, SME’s and sole traders.

Key Responsibilities:

• Outbound calling to prospective and existing trade customers

• Managing customer relationships. Building strong, long-term relationships with customers by understanding their needs, timelines, and material requirements providing timely support and solutions.

• Managing day-to-day customer engagement and account growth

• Updating and managing data and pipeline stages in our CRM system

• Working closely with field sales to share insight, book visits, and follow up opportunities

• Supporting internal team collaboration and sharing learnings across the group

• Reporting sales activity and customer feedback directly to the Sales DirectorMust-Have Skills and Experience:

• A proven track record in internal sales or account management

• Excellent communication and negotiation skills

• Confident phone manner and a natural relationship-builder

• Well-organised and comfortable juggling multiple accounts

• Competent using Microsoft Office & CRM systems

• Self-motivated but also a good team player

Preferred Experience:

• Previous B2B sales experience – ideally within:

o Windows and doors / fenestration industry

o Physical trade product sales (e.g., door hardware)

o SaaS sales into trade or SME accounts

• Experience in account management or customer service within a commercial environment

• Understanding of the sales cycle and how to move prospects through it

Package:

• Salary: £30k with OTE of £40k+

• 25 days holiday + bank holidays

• Hybrid office and home working availability

Ad ID: 5416911804