Call Centre Team Leader

Description

Telesales Team Leader

This is likely to be a once in a career opportunity. We are setting up a telesales team from scratch and want you to be the team leader!

We are building a brand new telesales team and want your skills and experience from the start.

A brand new office Brand new equipment Brand new team to be chosen Its working in the business services sector, your team will be booking business to business appointments. They will be ambitious and motivated, just like you. You will support and manage the team to achieve their KPI s whilst maintaining high standards of professionalism and a smile.

Located in Peterborough, we have our own free and secure site parking.

You will chose and drive the fun loving and hardworking telesales team. Run the day to day of the office, from making calls yourself to managing the team rota. Training and development. Helping the less experienced in closing deals as well as ongoing development for all.

The role is fast paced, can you build a team who are hardworking and upbeat?

Your day to day roles and responsibilities will include but not restricted to:

Day to day running of the department Recruiting the team Helping to set and then deliver the KPI s Training and monitoring of the telesales team Inputting new procedures Solving any customer issues as appropriate Strategic sales planning Proactive KPI involvement

You will have strong communication skills. Be able to use those skills when connecting with customers and team members. Previous experience within telesales or call centre environment is preferred. Excellent computer literacy and a strong work ethic along with a can do, will do attitude.

We want to create the perfect combination of fun and professional.

Great base salary and loads of opportunity to earn bonus.

For more information or to apply for this position please email your CV to Katie by following the link. I will get back to you ASAP.

Ad ID: 5417493353