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Retail Sales Assistant – Travel Money Customer Service Consultant - Part-Time Job (AWDO-P2944)

Bletchley, Buckinghamshire
Posted
117 days ago
Contract type
Permanent

Description

Retail Sales Assistant / Travel Money Customer Service Consultant with excellent customer facing skills required on a part-time basis to take up the position of a Travel Money Advisor for a Global Company based in Milton Keynes, Buckinghamshire.


** FULL TRAINING PROVIDED **

Previous experience in Foreign Exchange / Travel Money would be desirable, although not essential as Full Training will be provided.


SALARY: £8.07 per hour

BENEFITS: 22 Days Holiday (pro rata), Contributory Pension Scheme, Flexible Benefits including Childcare Vouchers, Free Parking, Staff Canteen Discount, Option to Buy or Sell Holiday Entitlement plus Discounts and Cash Back Offers with 1000s of Retailers


WORKING HOURS: 18 Hours per week

This role requires shift work which works on a rotation basis including weekends. The stores are open 7 days a week between 8:30am – 8:30pm.

** Ideal candidates will have great communications skills with the ability to sell within a retail based environment. You should have good numerical skills and ideally achieved a ‘C’ or above in Maths GCSE (or equivalent) as this would be extremely desirable **


PLEASE NOTE: Candidates should live with a 15 mile radius of Milton Keynes, Buckinghamshire


JOB OVERVIEW

We have a fantastic new job opportunity for a Retail Sales Assistant / Travel Money Customer Service Consultant that enjoys working within a customer facing environment.

Working as the Retail Sales Assistant / Travel Money Customer Service Consultant you will be based in one of the Company’s bureau concession outlets located within a leading retailer, where you will promote the Company’s brand and products offering a first class professional service.

As the Retail Sales Assistant / Travel Money Customer Service Consultant you will advise on and sell various travel money products to customers visiting the store, ensuring they receive the most suitable products to suit their needs.

Working in a similar role or within a travel agents or banking environment would be extremely desirable, although not essential. However, successful candidates will need to have the ability to sell within a retail based environment.


APPLY TODAY

If this job looks like your ideal position and you would like the chance to work with this great Company as a Travel Money Advisor / Retail Sales Assistant / Travel Money Customer Service Consultant then please send in your CV as soon as possible for our Recruitment Team to review.


DUTIES & RESPONSIBILITIES

• Build customer relationships and deliver outstanding levels of customer service on a regular basis buying and selling foreign exchange

• Assist customers to meet their needs in a face-to-face environment whilst building an excellent rapport

• Upsell to clients all Company products on a continuous basis

• Ensure full compliance with all business and legal regulatory requirements

• Demonstrate the Company’s Core Values at all times: Integrity, Trust and Honesty, Great Customer Service, Results Focussed and Believe in their people


IDEAL CANDIDATE REQUIREMENTS

• Excellent customer service skills with the ability to listen and interact with the customers

• Has a retail, sales or customer service background (travel money experience is not essential)

• Is confident working with numbers

• Excellent communication skills

• Works to a high attention of detail

• Basic IT skills (Microsoft Suite)

• GCSE in Maths C or above (or equivalent)

• Be able to provide a checkable student/work history, plus clear credit and criminal record checks


DESIRABLE SKILLS

• Previous experience within a similar role, travel agency or banking environment

• Knowledge of Money handling procedures or Anti-Money Laundering

• Knowledge of a second language

• NVQ in Customer Service


HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

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Ad ID: 1202832438

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