Retail Sales Assistant

Description

Retail Sales AssistantHours: 14hours p/wLocation: Metrocentre Shopping Centre, Gateshead,Tyne and Wear,NE11 9YGShift Pattern: Monday to Sunday, shifts based Why join ? At eurochange, we're all about people - and that includes you! We're a dedicated and proactive bunch, passionate about our purpose: to make foreign exchange better, simpler & more convenient, while always being the trusted inspirational experts.

So, step into our world, where friendliness, passion, and inclusivity reign supreme. Consider us your home away from home, where you're free to be your unique, authentic self. We believe in hard work that makes an impact and innovates, and whilst we take the legalities of our service seriously, we love to have fun along the way!

Join Us as a Retail Sales Assistant, and inspire our customers! Are you passionate about delivering an exceptional experience that makes customers feel excited and confident about their travel plans? Do you love connecting with people, understanding what matters to them, and helping them get the best value for their money?

As a Retail Sales Assistant at eurochange, your mission is to be the trusted face of our business - building genuine rapport with every customer so you can provide expert advice tailored to their needs. You'll create memorable experiences by sharing your knowledge, offering the right products, and ensuring every interaction is warm, friendly, and professional.With full training and support, you'll learn how to exceed expectations and achieve your targets while growing your skills and making a real difference. Our Retail Sales Assistants work a mix of weekdays, weekends, and bank holidays.

Whether it's supporting someone's once-in-a-lifetime adventure or helping with their everyday travel needs, you'll make foreign exchange better, simpler, and more convenient. You'll also keep our bureau safe, secure, and inviting, and play your part in delivering on our promise to be the UK's most trusted travel money provider.

Explore how you'll support our purpose As the face and energy of your bureau, you'll inspire trust and excitement in every interaction. Some of the key ways you'll support our purpose include:

Delivering outstanding, friendly service that turns first-time customers into loyal fansBuilding genuine rapport with each customer to understand their travel plans, needs, and concernsUsing your knowledge and enthusiasm to recommend the best products and services for every customerEngaging in conversational selling to match products to customers' needs in a way that feels natural and supportiveSharing trusted advice on exchange rates, currency options, and how to get the most value for their moneyAccurately processing transactions while ensuring full compliance with financial regulationsKeeping your bureau secure, presentable, and welcoming at all timesPromoting additional products and services to enhance each customer's journey and make their travel experience simpler and betterTaking ownership when your manager is away, keeping the bureau running smoothlySupporting new colleagues during onboarding and sharing your knowledge with the teamBeing flexible to work in nearby branches when needed, helping the team succeed wherever you're needed The Stand-Out Qualities to Be Part of At least 1 year of experience in retail sales, cash handling, and customer serviceConfident, friendly, and positive attitude - you make customers feel welcome and valued!Strong communication skills, with the ability to build rapport and trust quicklyHigh levels of accuracy and attention to detail when handling transactionsA natural flair for selling and exceeding customer expectationsFlexibility to adapt, work independently, and travel to nearby locations if required. Our Perks Are Out of This World! Colleague Rate on Travel Money28 days holiday (inclusive of bank holidays)Access to our Retail Incentive & Bonus SchemesHigh Street DiscountsFree 24/7 Virtual GP service for you and your familyCycle to Work SchemeEmployee Wellbeing & Financial Support through Retail TrustEmployee Assistance Programme - because you matter!Wagestream - access to flexible pay - get your earned wages when you need it!Recognition Awards for outstanding serviceAdditional holiday entitlement after 1 yearLife Assurance and much more! Our Vision To be the UK's go-to travel money provider, adding value to every customer's journey!

Our Purpose Foreign exchange but better, simpler & more convenient, we're the trusted inspirational experts.

Our Values We Strive, We Trust, We're Aspirational, We're Responsible, We're Sincere

Ready to join a team that's passionate about making foreign exchange better, simpler, and more convenient for every customer? Apply today and start your journey with !

Ad ID: 5417506916