Retail Operations Manager

Description

Are you looking for a new challenge? My client is a real people focused business and they are looking for a Retail Operations Manager for their fantastic store based on the outskirts of Cirencester.

My clients Operations Managers play an essential role in delivering customer experience across our stores - driving sales, promoting customer loyalty, maintaining high operational standards and smashing commercial targets.

Responsibilities:

* Overseeing the store operations to maximise profitable sales and growth

* Take the lead in creating a great place to work for everyone, whilst allowing your team the opportunity to develop.

* Sparking your team's passion for delivering the best in-store experience possible by creating a brilliant customer journey and experience

* Working closely with our central support teams, maintaining excellent communication to improve our business

* Ensuring all health & safety regulations are carried out across the store, whilst caring for employee and customer welfare

* Take a lead in ensuring audit controls are in place, maintaining company best practice and coaching the whole team on good governance

* Monitor and maintain full stock management process across the store, from goods in to strong visual merchandising

* Act as deputy to the General Manager in their absence

* As a member of the senior management team, you will also have duty manager responsibilities including key holder duties

The candidate they are looking for:

* You’ll bring operations expertise with experience of retail operations management

* Commercial awareness and understanding of budgets, profitability from driving sales and improved ways of working

* A proven ability to manage stock controls and strict adherence to health & safety regulations

* Ability to identify training needs. You'll be effectively coaching and training all levels ensuring our teams are delivering a first-class customer experience and safe centre environment

* Adaptability. You'll act quickly and enthusiastically to changing priorities, workload and new regulations or requirements

* Positivity managing change, you'll lead the team through each season with care and motivation to deliver the best

* Can demonstrate our values at all times - we're one team getting better everyday.

What the role offers:

* Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required

* Treat yourself with generous uncapped discount across their stores

* Access to Stream – support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice

* Access to Retail Trust – seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform

* Access to company Academy – continue your development with our eLearning platform and development programmes

* Thriving culture; the team are passionate, diverse and committed to making it work for our customers

Ad ID: 5417301242