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Reservations Agent - Big Easy

West End, London
237 days ago
Contract type


We are recruiting for a Reservations Agent to join the team at Big Easy restaurants.

The position would be supporting the Reservations team on day to day basis. As a Big Easy Reservations Agent you will be responsible for handling booking and large party enquiries for 3 restaurants and bars. You will also ensure that all information for each booking is updated accurately in the reservations system and follow up admin is completed. The right Reservations candidate needs to have excellent command of English (written and verbal), must have excellent customer service and selling skills. You will be the first impression and point of contact for our guests so a ‘’can do’’ attitude is a must.

The role of reservations agent requires an exceptional level of attention to detail and ability to work under pressure.

The ideal candidate would have the following experience and abilities:

- Experience preferred however not necessary as full training will be given
- Knowledge of Open Table system
- Excellent customer service skills
- Strong sales, interpersonal, and organizational skills
- Ability to work under pressure in a high volume environment
- Positive and can do attitude

The reservations office is open 7 days a week and operates between the hours of 9 a.m. and 9 p.m.

Due to a high volume of applicants, only successful candidates will be contacted for interview.

Ad ID: 1201666349

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