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Trainee Mobile Phone Repair Technician

Redhill, Surrey
Posted
71 days ago

Description

Short Description:
This is an opportunity to join an exciting new mobile phone sales and repairs company. The company is located on the high-street and is looking to recruit new members of staff.
This role is a trainee role, where you will shadow the senior technician until competent enough to repair handsets/tablets and computers without supervision.
The eXe ethos is centred on personal development, can do attitude, fantastic team spirit and customers first.

Job Description:
• Dissembling mobile telephones/tablets/computers then fault finding down to component level
• Carrying out full repairs such as: - screen replacement - water damage or electronic repair - soldering as necessary to the repairs being conducted - rebuilding of the handset managing the process from end to end:
• Receiving and booking in faulty phones
• Diagnostics & Repair
• Providing updates on the repairs process
• Ensuring safe delivery of the repaired phones to our customers.
• Writing and presenting regular progress reports for management
• Maintaining Customer database
• Contributing to new ideas and continuous improvement of the repairs business and service delivery
• Supporting Manager with: opening, locking up, cashing up, banking and Stock management
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The successful candidate will have/be:
• Organisation skills
• Technical thinker
• A passion for technology
• Good level of written English (email writing)
• Fantastic phone etiquette
• The desire to learn and excel
• Self-motivated & responsible
• Great interpersonal skills
• Competency with word and excel.

Ad ID: 1266040841

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