Customer Service Advisor

Sunderland, Tyne and Wear
Full Time
24 days ago
8.91 - 11.00 GBP Hourly
Launch Recruitment
25 Nov 2021
Contract type
Recruiter Type
Direct Employer

Launch Recruitment

Contact Launch Recruitment


We are currently recruiting for one of the largest call centres in the North East, EC Outsourcing. They are looking for enthusiastic, caring and hard working individuals to work as part of the inbound customer service team. No experience needed.

We are currently hiring for our customer service campaign to start work in our Boldon Office NE35 before moving to our brand new office in Doxford Park SR3 in September/October.

Rate of pay is GBP8.91 per hour; however GBP11 per hour can be earned as long as you hit targets each month. Targets include turning up for work on time, call handling etc....

At ECO we invest in staff and do our best to ensure high employee satisfaction. As a business we offer the following benefits:

Industry leading pay incentive.Free Online Personal Training Sessions.Internal Social Platform.Career Development.ECO.START Wellbeing Initiative.Regular Incentives and Events. Role Description:

Dealing with customer queries either over the phone or email.Building rapport with customers.Resolving any issues that arise. Requirements for the role:

To be our clients' voice, communicating and focusing on customers, whilst delivering the best possible knowledge and prospects.A self motivator who wants to drive themselves to success.Be a team player, integrating into our companies' culture and values.Have a sense of resilience and professionalism to deliver quality service to future customers, day in, day out.Demonstrate a professional attitude to your work, whilst building a rapport with customers and colleagues alike. This is a full time permanent role and we work on a 3 week rotated shift pattern with the hours of;

- Week 1 - Monday - Friday 8AM - 4.30PM

- Week 2 - Monday - Friday 9AM - 5.30PM & Saturday 9AM - 5PM

- Week 3 - Monday - Friday 10AM - 6.30PM

Ad ID: 5402377113

Launch Recruitment

Contact Launch Recruitment

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