Freight Administrator

Description

Job Title: Operations Support / Freight Administrator

Location: North Shields

Company: Leading Freight Forwarder (in partnership with Jackson Hogg)

About the Company:

Jackson Hogg is delighted to be partnering with a well–established and rapidly growing freight forwarding company. The organisation provides comprehensive logistics solutions and prides itself on operational excellence, customer service, and professionalism across import and export operations.

Role Overview:

The Operations Support Administrator will provide administrative and operational support across the Freight Desk and wider Customer Support team. The role requires accuracy, attention to detail, and the ability to manage multiple tasks in a fast–paced logistics environment.

Key Responsibilities:

Perform core Freight Desk administrative functions including data entry, document control, and shipment file management.

Ensure all customs obligations are fulfilled accurately and on time, including preparation of supporting documentation for import and export entries.

Coordinate daily freight movements across various transport modes, ensuring accurate planning, capacity utilisation, and timely communication with carriers.

Liaise with internal Freight Desk colleagues to maintain operational visibility and ensure smooth workflow across the department.

Provide administrative support to other departments as required.

Support other Customer Support team members once own workload is completed.

Requirements:

Proven experience in import and export operations within a freight forwarding or logistics environment.

Strong organisational and administrative skills.

Excellent attention to detail and ability to work accurately under pressure.

Effective communication skills, both written and verbal.

Proficiency in relevant IT systems and Microsoft Office applications.

How to Apply:

If you meet the above criteria and are interested in joining a dynamic and growing freight forwarding organisation, please submit your CV.

Ad ID: 5417483633