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Contact Beacon Cymru Group Ltd

Beacon Cymru Group Ltd

Apply on company site

Service Desk Analyst

Tonypandy, Rhondda Cynon Taf

Beacon Cymru Group Ltd

Contact Beacon Cymru Group Ltd

Hours
Full Time
Posted
45 days ago
Salary
£33,170 - Annum
Recruiter
Beacon Cymru Group Ltd
Closes
13 Dec 2025
Course
No
Recruiter Type
Direct Employer

Description

Service Desk Analyst

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

At Beacon Cymru, our Service Desk Analysts are the frontline of our IT support operations, playing a vital role in ensuring our colleagues across the organisation have seamless access to the technology and systems they need to deliver exceptional services.

As part of the IT & Transformation team, you’ll be joining a dynamic environment where innovation, collaboration, and continuous improvement are at the heart of everything we do.

This role is ideal for someone who thrives on solving problems, enjoys working with people, and is passionate about delivering high-quality technical support. You’ll be responsible for handling a wide range of IT queries, incidents, and service requests, providing timely resolutions and contributing to the overall efficiency and reliability of our IT services.

We’re looking for individuals who are not only technically capable but also customer-focused, proactive, and eager to grow within a forward-thinking organisation committed to making a difference in Wales

Ad ID: 5417301305

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