Operations Manager

Description

Operations Manager Children s Residential Care

Location: West Midlands (must be able to drive)

Salary: GBP65,000

Claire at Amber Mace is proud to be working in partnership with a fantastic children s care provider known for delivering truly person–centred, long–term residential support to young people with a wide range of needs. This provider offers a stable, nurturing environment for children and young people aged 3 18 with learning disabilities, complex health needs, attachment disorders, and life–limiting conditions.

With an average length of stay of 8 years and all homes rated Good or Above by Ofsted, this organisation focuses on giving every child a sense of belonging, purpose, and continuity.

About the Role

As Operations Manager, you ll oversee multiple children s residential homes across the West Midlands region. Your role will be to maintain the highest standards of care, ensure full regulatory compliance (especially Ofsted), and support your Home Managers to lead strong, stable, and inspiring teams.

This is a senior leadership role that requires a confident, knowledgeable, and values–led professional with a deep understanding of children's residential services and strong Ofsted knowledge.

Key Responsibilities

Oversee the operational delivery of high–quality, child–centred residential care across your regionLine manage and provide regular supervision and development to Home ManagersMaintain full compliance with all regulatory standards, policies, and proceduresLead on safeguarding and ensure the safety and wellbeing of both young people and staffWork closely with senior leadership and referrals teams to support placements and service growthDrive quality and performance, leading audits and improvement initiatives across servicesSupport workforce stability through development, engagement, and training analysisDevelop strong relationships with external stakeholders, including commissioners and regulators What We're Looking For

Significant experience as an Operations Manager or Children s Registered Manager (minimum 5 years)In–depth knowledge of Ofsted standards and children s residential regulationsLevel 5 Diploma in Leadership & Management (or equivalent)Strong people leadership skills with the ability to inspire, guide, and grow high–performing teamsExperience of service improvement, managing budgets, and achieving targetsConfident managing safeguarding and complex care needsA full driving licence and willingness to travel across the West Midlands What You ll Get in Return

GBP65,000 salaryAccess to a Management Incentive Plan to share in long–term successExcellent Bonus structureWellbeing and lifestyle perks including: o Employee Assistance Programme

o Long Service Awards

o Team Rewards and Recognition Scheme

o Discounts on family days out, restaurants, and more

For further information, please call Claire at Amber Mace to discuss further or email your cv to (url removed)

Ad ID: 5417495751