Automotive Service Advisor

Description

Automotive Service Advisor

Hounslow, Middlesex

£3,0000 + paid overtime for Saturday morning time and quarter

Working 07:00-16:00 Monday to Friday and every other Saturday morning paid as over time.

Onsite parking

Are you an experienced Automotive Service Advisor?

If yes we would like to hear from you

Due to expansion, we are looking for an experienced Automotive Service Advisor to join the team in Hounslow working as part of an established and successful team.

to be considered you need proven Automotive experience working within a busy dealership in the capacity of Service Advisor

Service Advisor duties.

As a Service Advisor you will play a pivotal role being the main point of communication between the Technicians and customers. To be successful within this role, it is essential that you have at least 1-2 years recent Automotive Service Advisory experience and working knowledge of using a dealer management system similar to Kerridge.

Automotive Service Advisor Key responsibilities

Handover from night shift at 7am and back to nightshift

Arranging and booking customer vehicles in for service and repair work.

Provide updates and advise on repair work needing to be carried out and gaining authorisation.

To handle booking in of vehicles for service / MOT / repair and arranging third party repairs working with the workshop supervisor/stores/other receptionist and management.

Issue purchase orders for third party work.

Producing service plan, ensuring service plan is followed and customers contacted with due servicing.

Typing/pricing/creation of job cards.

Issuing work to mechanical staff.

Requesting purchase orders and liaising with accounts/stores and workshop.

Take cash payment for work carried out by the workshop.

To be responsible for H & S, safe working practices in all working areas for themselves and other workers.

Create customer invoices and run through the work that has been carried out on their vehicle.

Proactively reschedule appointments for the customer for any future vehicle maintenance or servicing.

Ensures that each service or repair is followed up with the customer to check they are happy with the service provided.

Automotive Service Advisor Benefits

20 days holiday plus Bank Holidays which it increases each year. Company Penson scheme and onsite parking

Automotive Service Advisor Skills and experience

Proven Automotive experience working within a busy dealership in the capacity of Service Advisor

Previously used a dealer management system like kerridge or pinnacle

High level of customer service skills.

Well-presented coupled with excellent communication skills.

Able to take initiative and ownership of issues with a proactive can-do attitude.

If you have the skills and experience as an experienced Automotive Service Advisor and looking for a career with an established employer that rewards hard work please submit your cv today to (url removed)

Ad ID: 5416912154