Trade Counter Assistant

Description

Trade Counter Assistant

Location: Tottenham, N15

Salary: £31,000

Hours: Monday to Friday 7:30 am to 5:00 pm, plus alternate Saturdays 7:00 am to 4:00 pm.

We’re looking for a passionate, friendly, and motivated Trade Counter Assistant to be part of this fantastic family owned builders merchant at their tottenham branch! If you’re eager to play a key role in a dynamic environment and help customers with their building needs, this is the perfect opportunity for you!

About the Role:

As a Trade Counter Assistant, you’ll be the face of the store, offering expert advice, processing transactions, and ensuring everything runs smoothly at the trade counter. You’ll play a vital role in providing exceptional customer service and supporting our customers with the products and advice they need to get the job done.

Benefits:

* Pension Scheme,

* Group Life Assurance

* Staff Discounts

* Cycle to Work Scheme

* Access to our Employee Assistance Programme for support when you need it.

* Long Service Awards and the opportunity to build a rewarding career.

* 20 days of Annual Leave plus bank holidays, and your Birthday off – because we think you deserve to enjoy your special day!

Requirements:

* A passion for excellent customer service – we want someone who truly enjoys helping customers and making them feel valued.

* Knowledge of hardware and building materials is a plus, but most importantly, we’re looking for someone with a can-do attitude, enthusiasm, and a willingness to learn!

* Strong interpersonal skills – be approachable, confident, and ready to assist customers with a smile.

* Ability to work well as part of a team in a fast-paced environment.

* A self-motivated individual who thrives under pressure, with the ability to manage tasks efficiently and prioritise responsibilities.

Key Responsibilities:

* Greet and assist customers with a friendly and professional approach.

* Process customer transactions accurately and efficiently.

* Assist with deliveries in and out of the store.

* Handle telephone inquiries, providing clear and effective communication to customers and colleagues.

* Help with ordering goods, stock management and replenishing the shelves.

* Provide expert advice to customers on building supplies and hardware products.

* Be a key player in our regular stock counts and contribute to the store’s smooth operations.

Ready to Make an Impact?

If you’re enthusiastic, motivated, and ready to take the next step in your career with a company that values its people, we’d love to hear from you

Ad ID: 5417263341