Contact Trinity Resource Solutions
Trinity Resource Solutions
Customer Service Specialist
Marlow, Buckinghamshire
- Hours
- Full Time
- Posted
- 54 days ago
- Salary
- £26,000 - Annum
- Recruiter
- Trinity Resource Solutions
- Closes
- 12 Dec 2025
- Course
- No
- Recruiter Type
- Direct Employer
Description
Customer Services Professionals – Join Our Clients UK Operations Team!
Are you a problem-solver with a passion for people? We’re looking for a Customer Services Agent to be the friendly, efficient voice for our customers and keep operations running smoothly.
What You’ll Do
Handle customer calls & emails with professionalism and empathy
Process orders, returns, and track deliveries using CRM & internal systems
Manage complaints, escalate when needed, and provide top-notch resolutions
Collaborate with Sales, Marketing, Logistics & After-Sales teams
Identify process improvements to keep our service smooth and efficient What You Bring
Previous customer service experience
CRM knowledge (SAP/Salesforce a plus)
Strong communication skills, both written & verbal
Knowledge of Consumer Rights & Distance Selling regulations
Organized, self-motivated, and passionate about delivering excellent service
Proficient in MS Office & data entry Why Join
Be part of a dynamic UK Operations Team
Opportunity to grow your career in a supportive environment
Make a real difference for customers every day
Ad ID: 5417293977
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