Customer Service Representative

Description

Customer Service Representative Wanted

Our client is currently looking for an additional customer service representative for initially maternity cover starting immediatly untill May 2026 but for the right candidate this will turn into a fulltime role due to current planned growth, having your own transport is essential for this role due to the business currently being based in Coleshill but at the end of september will be moving to Oldbury to a new premesis. Hours are 9am-5pm mon-thurs and 9am-4pm fri.

Responsibilities:

Handle high-volume customer interations via phone, email, and in person

Develope comprehensive knowledge of products, services and market competitors

Maintain detailed customer records and sales activities in CRM system

Develop strong customer relationships to identify upselling opportunities

Successful close deals new and excisting clients

Research and resolve customer inquiries promptly

Deliver exeptional customer experiences

Requirments:

Must drive due to location

Education to A level or Higher

Time Management and prioritise tasks

Relationship building experience

Experience in fast pased manufacturing envirioment

Excellence in both verbal and written communication

If you think this could be the next role for you please apply with your cv to this advert and one of our team will contact you to progress you application

Ad ID: 5416911241