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Contact Nafeesa

Nafeesa

Posting for 1+ months

0744932XXXX

Customer Service Level 1

Bedford, Bedfordshire

Nafeesa

Posting for 1+ months

See all ads

Contact Nafeesa

0744932XXXX

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Posted
10 days ago

Description

Level 1 will suit you if you are new to customer service, and are looking to gain basic knowledge, understanding and experience of dealing with customers. You complete two core units: Communicate using customer service language.

Some of the topics that will be covered include:

Unit 01 Understand working in a customer service environment
 Unit 02 Communication in customer service
 Unit 03 Principles of personal performance and development
 Unit 04 Principles of working in a business environment
 Unit 05 Work with others in a business environment


Other courses we provide are:

Business Administration
Childcare
Health and Social Care
Retail
Employability
ESOL
Functional Skills Maths and English
A2/B1/B2/C1
Driving Theory
Construction
CSCS Card
Manual Handling
Counterbalance / Forklift Training
Life in the UK
ICT
Food Safety
Fire Safety and Management
PLH (Personal License Holder)
Health and Safety
Emergency First Aid
Door Supervisor
Security Guard
Door Supervisor Top Up
Security Guard Top Up
SERU
Support Worker
Taxi Courses
NVQ BTEC Courses

We have over 40 different courses that we deliver, If you are interested in any of the above courses or if there is a course that you are interested in that is not on the list please contact us.

Ad ID: 1477773348

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