Waiters Needed - Big Easy Covent Garden

West End, London
Posted
9 hours ago
Contract type
Permanent

Chris

Posting for 3+ years See all ads

Contact details


Description



Waiter / Waitress

Live the EASY life…
Being recognised by Time Out as the most authentic American restaurant in the UK proves that the Big Easy isn’t only the most credible, but also the best! With signature dishes that include fresh Maine lobster and Charolaise rare British Beef, great cocktails, and an award winning wine list it is no surprise that Big Easy is a local institution where people come for delicious food, exceptional service and fantastic live music.
As a group we are in a period of growth and expansion, with some really exciting plans in place for the next 5 years. This in turn means that not only is the Big Easy a fun & amazing place to work, but for those with ambition and determination, Big Easy could provide you with a great future.

The role
We are currently recruiting for a Waiter to join our vibrant and highly successful restaurant team. Taking direction from the Restaurant Manager and Floor Supervisors you will run the daily operations of the restaurant floor and ensure a smooth service is sustained.
Understanding what it means to deliver exceptional customer service and being able to exceed guest’s expectations is imperative to this role. We expect our Waiters to provide engaging and charismatic service to all our customers throughout service, ensuring they have the most memorable night possible.
A passion to continually develop your food, wine and cocktail knowledge to ensure we are always striving to improve the service we deliver is essential, and you should be at ease recommending products and daily specials to the guests.

Main Duties
• To run the daily operation of the restaurant floor
• To meet and greet guests in a warm and inspirational manner
• Explain the menus and specials to suit the individual tastes of the guests
• To describe and upsell products to the guests
• Take orders accurately and post the orders correctly
• To be aware of daily bookings, acknowledge regular guests and build relationships with all guests
• To maintain and deliver consistent Big Easy standards
• Take instructions and direction from the management team
• Complaint handling
• Build relationships with all guests and acknowledge regular guests
• To maintain a calm and professional approach, even during peak hours, and deliver consistent Big Easy standards
• Strive to achieve departmental targets
• Comply with security, fire regulations and all health and safety legislation
• Adhere to business requirements and brand concept at all times
• Attend training provided by the group

About you:
You should have flair, energy, charisma and charm. As part of our first class team you will be a natural when it comes to delivering engaging, entertaining and memorable service. You should have the ability to remain cool under pressure, ensuring that every dining experience is prefect, and have an underlying passion for the role, making sure that the highest possible standards are delivered every time, so that people want to come back time and time again.

We are ideally looking for a Waiters who have:
• Minimum of 1 years’ experience in a high quality, vibrant destination restaurant
• Passionate about delivering the highest levels of customer service
• An excellent team player with a positive and enthusiastic attitude
• Good knowledge of wines, spirits and cocktails
• The ability to work well under pressure and in a busy environment
• A good approach to teamwork and ability to manage a busy section
• Excellent communication skills
• Superb attention to detail
• Excellent personal presentation
• Resilience and drive to get things right first time
• A WSET qualification is desirable but not essential

What’s in it for you?!
Alongside a competitive salary, outstanding training & development programmes, and opportunities for progression, we also offer a comprehensive suite of benefits, including: pension scheme, meals on duty, staff discounts etc.

*Due to the amount of applications we receive unfortunately we can only contact candidates with relevant experience*

Ad ID: 1173396166

Chris

Posting for 3+ years See all ads

Contact details


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