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Contact Jet2.com and Jet2holidays

Jet2.com and Jet2holidays

Apply on company site

Overseas Destination and Operational Management Roles - Open Day

Leeds, West Yorkshire

Jet2.com and Jet2holidays

Contact Jet2.com and Jet2holidays


Full Time
59 days ago
Jet2.com and Jet2holidays
28 Mar 2023
Recruiter Type
Direct Employer



Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.

40 Hours



What you will be doing...

Come meet us at our Jet2holidays Open Day Event on Saturday 28th January 2023!

If you are interested in finding out more about our Summer 2023 Overseas Management and Support Opportunities, we would love to meet with you to share information about our roles and life working with Jet2holidays.!

Jen will be available between 10am–12pm on Saturday 28th January 2023 to discuss our UK based opportunities Including:

General Manager - Planning & Logistics

Jet2holidays Operations Duty Manager

Rostering Executive

Craig will be available between 10am–5pm on Saturday 28th January 2023 to discuss our overseas based opportunities Including:

Destination Manager

Come along to meet the team at:

Clayton Hotel - Leeds City Centre

Sweet Street


Leeds LS11 9AT

United Kingdom

If you have a Tour Operations or related background, we have fantastic opportunities to join the Jet2holidays Overseas Destination and Operational Team in one of our European Destinations or in Holiday House, Leeds City Centre. Our Destination and Operational Managers have overall responsibility for managing the planning, performance and service delivery of Jet2holidays across the destination.

What will you do in the our Management roles?

You will Work as One Team with our local agent in resort and senior UK stakeholders to achieve set KPIs, ensuring company policies, procedures and values are always followed. You will be provided with fantastic training to ensure you:

Oversee and drive the performance of a large team of Airport and Resort based Team Leaders and Customer Helpers

Build and maintain strong relationships with our hoteliers, local agent, transfer provider and internal UK based departments.

Maximise Jet2holidays presence, ensuring branding and quality guidelines are always adhered to

Deliver a strong destination of performance and results, feeding back to senior UK stakeholders where improvements can be made

Have the confidence and skills to successfully manage high-level customer incidents

Constantly review and manage your destinations budget

What are the key skills / experience you’ll already have?

Previous senior operational management experience, gained from working within a tour operations

The ability to effectively analyse and report on key operational results

Excellent stakeholder management skills at a Senior level

Evidence of previous successful team leadership and motivational skills

Previous experience in recruiting, training, and managing a large team

The confidence to handle a variety of situations and make considered decisions at a senior managerial level in tight timeframes

The ability to positively address any performance issues within your team, in line with company policies and procedures

Being part of the Overseas Management Team, you will have various roles & responsibilities and as such we do not have a set working shift pattern. You will need to be very flexible in your approach to work; being on call 24 hours a day forms part of the role, should there be a serious customer incident in your destination.

For UK Passport holders that do not currently hold the right to work in Europe. To support the application for a highly qualified permit/visa you must have at least 3 years’ experience in a similar role within the travel/customer service industry and preferably hold either a university degree, master’s degree, or PhD qualification.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!



Careers With Us

Holidays Operations

Careers Dept

Overseas roles in Destination

Careers Team

Destination Management

Business Area




Ad ID: 5410994728