Receptionist Job for Afternoon Shift in South West London, TW9

Richmond upon Thames, London (Greater), TW9. 3 minutes walk from Richmond Station.
Gross Salary: Minimum Wage plus Bonus
10 May 2018
09 Jul 2018
Contract Type
Full Time

We are a small family run hotel in Richmond, South West London TW9 and we are looking for Receptionists to join our team. We require reception staff for the morning/afternoon shift (FULL TIME). As a Receptionist, you will provide exceptional services for our guests to experience the best service from check-in through to check-out. You will be the first point of contact for our guests’ and therefore should be able to perform of all following tasks to a high standard:


Key skills required:

• Excellent English communication skills both verbal and written is essential

• The candidate must be passionate about delivering excellent customer service

• Be flexible with working hours

• Internet & IT literate with a good knowledge of Microsoft Outlook, Word & Excel.

• 1 year experience in a similar role, preferred but not required as training will be provided

• Prior knowledge of using hotel booking systems is also welcomed


Key Responsibilities:

• Reception duties; including meeting and greeting guests and checking them in and out

• Managing bookings through our in-house software (Rezlynx by Guestline).

• Processing hotel bookings and responding to emails, telephone enquiries.

• Assistance with guests’ luggage

• Giving guests directions and recommendations for the local area


The Reception hours are as follows:


Morning shift hours are: 7:30am to 3:30pm

Afternoon shift hours are: 3:30pm to 11:30pm or 1pm to 9pm (variable)

Night shift hours are: 11.30pm to 7.30am

Must be available to work weekdays as well as weekends.



28 Days paid holiday per year inclusive of Public and Bank Holidays.

Gross Salary: Minimum Wage plus Bonus


Start Date: Immediately


Hotel location:

We are located in ZONE 4 and are only a 3-minute walk from Richmond Station.

Richmond Inn Hotel, 50-56 Sheen Road, TW9 1UG


Please provide a CV and references. 

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