Client Manager

Location
Manchester, England, Greater Manchester
Salary
£22000 - £34000 per annum
Posted
05 Apr 2018
Closes
03 May 2018
Ref
FT2506
Contact
FINTEC Team
Sector
Media
Contract Type
Permanent
Hours
Full Time
Job Level
Experienced
Language
English

Contact Details

FINTEC recruit is looking out to recruit a Client Manager for our Media client based in Manchester. This is a full time, permanent position with a salary range of £30,000 to £34,000, depending on experience.

Role and Responsibilities:

As a Client Manager your responsibilities will include the following:-

  • Liaising with clients on a day-to-day basis by telephone and email. Implementing business strategy to meet client retention target

  • Adopting key service values to ensure clients receive the highest standards of customer care

  • Booking appointments with clients and managing the diaries of Client Support

  • Managing a customer support database on a day-to-day basis

  • Liaising with key departments to maintain strong communication channels

  • Gaining a high level of knowledge of the products to maximize effectiveness in client retention

Requirements:

The ideal candidate for the Client Manager role will have:-

  • Effective personal organization - a self-starter with drive, ambition and creativity

  • The ability to build valuable relationships, both internally and externally

  • Planning, presentation and negotiation skills, coupled with excellent written and oral communication skills

  • Excellent levels of attention to detail

  • Ability to work under pressure, with a constantly positive outlook when being faced with complex client issues

  • Expertise with all standard PC software and CRM databases

Please click on apply or send your CV directly to our team and quote Ref: FT2506

FINTEC recruit specialize in Business Support, Engineering, Technical, Finance, Legal and roles for permanent and contract positions, UK and International.