Full-time Receptionist needed
We are a very busy serviced apartments company with three London offices in Aldgate, King's Cross and London Bridge.
We are offering a full time & permanent receptionist position; working hours include weekends.
As the first person our customers meet you will be the face of our company! You will therefore be required to provide a high standard customer service, to be organised and efficient as well as offering a warm and friendly welcome to our visitors.
You will need to have an impeccable telephone manners, have excellent computer skills and be experienced in dealing with enquiries and follow up to ensure resolution.
Full training will be given.
Fluent English is a must as well as eligibility to work full time in the UK. Knowledge of other languages would be an advantage.
As a Receptionist you will:
Have excellent organisational and administration skills and be able to work as part of the reception team whilst providing an efficient and effective service to all our guests;
Need to have strong communication skills and pro-active approach to your work;
Ensure that our guests are completely satisfied at every stage of their stay, from check-in to check-out;
Be able to use your skills, knowledge and experience to lead by example;
Dealing with phone calls in an efficient and courteous manner;
Assisting the guests with directions, transportation or any other queries;
Reply and action emails promptly and efficiently;
General office duties / basic accountancy;
Supervising maintenance team (cleaners/handymen);
Team working and ability to solve unexpected situations as well as multitasking are essential;
We have over 200 apartments across Central London. If you enjoy busy environments and meeting people from around the world this job is for you. E-mail your CV and we will be in touch.
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