Floor staff/barista

Location
The Scottish Cafe & Restaurant
Salary
£7.50 + tips
Posted
15 Feb 2018
Closes
16 Apr 2018
Hours
Full Time

If you’re looking for a great opportunity to join an award-winning team working within a buzzing city centre restaurant then read on! We are looking for exceptional people who share our passion for food, service and quality. We want restaurant staff with energy and enthusiasm combined with a drive to deliver the very best in hospitality, combined with a sparkling personality that can fit in with our loyal and hard-working team.
You will provide a warm welcome and look after all our customers and you’ll happily juggle multiple tasks, keeping all the plates spinning away nicely. You’ll be an experienced waiter/waitress and will be well-presented, articulate and organised and have friendly and efficient personality.

For us it’s all about creating memories and experiences for all that step inside our restaurants, and our waiting staff team are proud to play a central role in creating that special buzz.

MAIN DUTIES
Provide a warm welcome and look after all our customers
Be responsible for food and beverage service which includes setting up and clearing down after each service.
Working closely with the team with a friendly and positive attitude to teamwork, contributing to the smooth running of the restaurant
Provide excellent and efficient customer service, supplying customers with information and advice in relation to food and drink and anticipating the needs and requirements of customers in a proactive manner
You will dispense beverages and serve food orders to customers accurately process all sales and transactions through the correct use of the EPOS system
Maintain the presentation, cleanliness, and hygiene of the area at all times, undertaking regular checks of the area, to ensure the facilities are appropriately presented and cleared to a high standard, and undertake cleaning duties as required
You will build rapport with our team and customers alike and help create the atmosphere and experience our customers will want to come back for.

Person Specification:
You will be well-presented, articulate and organised and have friendly and efficient personality.
Possess strong customer service skills and enjoy interacting with customers
Engaging with customers is essential therefore enjoyment in delivering the very highest levels of service is essential.
You’ll have previous experience in a similar environment
You thrive in delivering amazing hospitality to your customers.
You are well presented and organised, with a sparkling communication
You understand the customer; who they are, their expectations and how to effectively manage their part of the overall service experience to ensure repeat custom
You have a natural can-do attitude and proactive approach
You love everything about great produce and drink, and you’re excited to learn about new products and menus - total foodie!
You enjoying meeting and interacting with new people every day
You are reliable, punctual and hard-working
Have a good knowledge of written and spoken English

In return for all this you’ll get:

The opportunity to work with our fabulous team who deliver each and every day
Internal and external training and development opportunities
Career progression and incentives and rewards along the way
Contributory pension scheme
Meals on duty
Staff discount scheme
28 days annual leave (inclusive of bank holidays)
Invitation to Annual staff events and parties with awards of course!
Product training with our key suppliers of food and beverages and sustainable company champion

BACKGROUND INFORMATION:
Victor and Carina Contini’s family have been looking after customers in Scotland for over 100 years. They are third generation Italian-Scots dedicated to sourcing and serving the very best food, with true passion for hospitality. Their successful family-run business comprises three award-winning restaurants all local.

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