Call Centre Operator

Location
Leeds, West Yorkshire
Salary
£8.20 per hour
Posted
15 Feb 2018
Closes
16 Apr 2018
Contract Type
Permanent
Hours
Full Time
Job Level
Entry level
Language
English

All Points North are looking for open minded and creative text monitors to respond to inbound SMS requests and provide customer service for our range of premium rate services.

Starting Salary: £8.20 per hour (£16,000 per annum)

Performance related bonuses available of up to £500.00 per month.

Essential Skills:

  • Above average typing skills (at least 45 words per minute)
  • Excellent English language (preferably C or above at GCSE)
  • Reliability and flexibility with regards to working hours.
  • A high level of creativity

Desirable Skills:

  • Open minded
  • Confident and professional telephone manner
  • Previous customer care experience

Duties include:

  • Proving customer service for our range of premium rate services.
  • Answering specialist directory enquiry calls
  • Responding to inbound SMS requests via an online portal.

Location: Leeds City Centre, a few minutes’ walk from Leeds Train Station.

Hours: As we operate a 24 hour business candidates must be willing to work rotating shift patters, which would include evenings and occasionally weekends.

Please send a copy of your CV with a cover letter to jobs@apnuk.com for consideration.

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