Conference and Banqueting Operations Assistant Manager - Hilton St. George's Park

Recruiter
Hilton Hotels
Location
DE13 9PD, Burton-on-Trent
Salary
unspecified
Posted
15 Feb 2018
Closes
16 Apr 2018
Ref
HOT04XBQ - ER
Contract Type
Permanent
Hours
Full Time
Job Level
Experienced
Language
English

(12 Months Maternity Cover)

Looking to join a culture of excellence and be part of the most recognised name in the hospitality industry?

“We are Hilton! We are Hospitality!”

We create heartfelt experiences for our guests and meaningful opportunities for our Team Members. Achieving consistently the title of “Great places to work”, this is not just a job – we offer you a journey of self-discovery, growth and an exceptional career.

Why join the Hilton family as a Conference and Banqueting Operations Assistant Manager?

  • “It’s your world”– Your next role could be as a Conference and Banqueting Manager, or why not move into a different department like Front Office, Accounts or Human Resources in over 100 different countries
  • Personal Development programmes for Waiters, Supervisors and Managers
  • Worldwide travel perks - up to 30 nights at discounted rates and 50% F&B discounts
  • Industry leading benefits including contributory pension scheme, discounted dental and health cover, and high street discounts
  • 28 days holidays including bank holidays (increasing yearly)
  • Complimentary meals on duty and uniforms provided
  • Service charge and tips

What will I be doing?

  • Assist in managing all Conference and Banqueting operations
  • Maintain exceptional levels of customer service
  • Ensure compliance of brand standards
  • Evaluate guest satisfaction levels with a focus on continuous improvement
  • Aware of trends and propose ideas to build the range and quality of Conference and Banquet
  • Optimise sales and contain costs, identifying any areas for action
  • Set achievable budgets and other short- and long-term functional goals

As a Conference & Banqueting Operations Supervisor you will work 5 days per week, including, but not always, weekends and bank holidays.

 

What are we looking for?

  • Strong knowledge of hotel/leisure/service sector
  • Record of success in Conference and Beverage, specifically the ability to deliver profit, control costs, and build customer loyalty
  • Exceptional communication skills
  • Exceptional leadership skills to create a winning team

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Conference and Banquet Operations experience in a managerial position in hotel/Events Centre or similar

 

 

To apply for this role

  • We are looking to fill this job as soon as possible and aim to come back to you within the next 2 weeks. If you are successful, you will be invited for an interview followed by a trial shift.
  • In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage
  • Please notify us if you have any criminal convictions or cases pending

 

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