Professional Services Administrator

Recruiter
Ringley
Location
NW1 9QS, Camden Town
Salary
£19,000-20,000
Posted
13 Feb 2018
Closes
14 Apr 2018
Ref
Prof Serv Admin
Sector
Office
Contract Type
Permanent
Hours
Full Time
Job Level
Experienced
Language
English

Professional Services Administrator Required

Key Responsibilities/Tasks of the Professional Services Administrator

- Build our brand, reputation and professional services divisions by delivering excellence in customer service to all our clients.

- Support fee earners with accurate and timely administration; 

- Keep records and databases accurate and up to date;

- Undertake telephone sales as well as lead generation; 

- Liaise with Clients, Banks, Agents

- Manage Client expectations.

 

Desirable attributes of the Professional Services Administrator

A can do, get it done attitude, the ability to take responsibility and track tasks,

Great written and spoken English, intermediate user word

Confidence with numbers, intermediate user excel

Ability to learn & talk others through our products/services.

Customer Service Skills  NVQ Level 2 at Grade 1

Customer Relationship Building Skills  NVQ Level 3 at Grade 2

Intermediate excel at Grade 2

Commitment to personal & professional development

Dealing with queries & problem solving

Drafting/composition skills.

Familiarity with the scope of company procedures, policies & products

Influencing skills, integrity, maturity & confidentiality

Marketing/Marketing administration, Mail merge abilities

Professional telephone manner

Typing/word processing: 50 wpm plus 

Use of envelope folding machine & post machine including checking prices on airmail

 

Professional Services Administrator

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