Customer Services Executive - Cardiff

Recruiter
Whey Forward Health Industries
Location
Cardiff
Salary
£16,000-£20,000 pa (dependent on experience)
Posted
13 Feb 2018
Closes
13 Mar 2018
Ref
OR/WFHI/0218CSE
Contract Type
Permanent
Hours
Full Time
Language
English

Contact Details

Customer Services Executive – Whey Forward Health Industries.

Whey Forward Health Industries is a global leader in innovative product and brand development for emerging Health, Fitness and Lifestyle market segments, with offices in UK and New York.

Whey Forward Health Industries are seeking an experienced Customer Service Executive to join their dynamic, fast-growing company. The candidate must have a true dedication to improving customer experience within an online retail environment.

Requirements:

  • Proven track record within a high volume customer service position;
  • Sound writing skills;
  • IT literate (Mac-experience preferred);
  • Fully literate on all social media platforms;
  • Ability to work under own initiative and within a small team.

Duties:

  • Improving customer experience across a variety of ecommerce and social media platforms;
  • Identifying customer service enquiries on all social media platforms and taking necessary action;
  • Responding to customer service emails and calls;
  • Processing product returns;
  • Assisting the operations team with general admin duties;
  • Assisting marketing team with social media posting and monitoring.

If this role matches your skills, experience and motivations then please submit your CV with a covering note identifying why you feel you would be a great addition to the team along with your salary expectations.
In return, we provide a supportive and progressive environment with a wide range of opportunities for you to grow both personally and professionally.

Salary: £16,000-£20,000 pa. (dependent on experience)
Hours: 9:00am-5:30pm (37.5hrs/week)
Location: Cardiff, CF11 8EQ

Please submit your CV and current contact details online today.

Apply for Customer Services Executive - Cardiff

Already uploaded your CV? Sign in to apply instantly

Apply

Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB


4000 characters left


By applying for a job listed on Gumtree Jobs you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.

Similar jobs