Front Office Agent (m/f)

Katarina Schillerova
EH2 2AN, Edinburgh
13 Feb 2018
14 Apr 2018
Full Time

Front Office Agent (m/f)
Motel One Edinburgh-Princes

  • Employment
  • Full time
  • Front Office & Reservation
  • available on short notice


What you should bring
If you’re good at giving people a warm welcome, enjoy hosting and have a passion for the hotel industry, then you’ve come to the right place. We would also expect you to enjoy working in multicultural teams and be prepared to work across different departments, so that our guests can have a pleasant stay.
Furthermore, you are open, you have good communication skills, a neat outer appearance, positive charisma and good manners. Your positive qualities also include a high level of quality awareness and service focus, and it’s your aim to keep developing.


Work profile

  • office activities & meetings
  • reception & guest contact


Features of the job

  • Conduct check-ins and look after guests as they arrive and depart
  • Conduct organisational and administrative functions in Front and Back Offices
  • Accept, process and verify reservations; also check for overbookings and available options
  • Gain insights into new tasks by working together with other departments


About Motel One
Motel One was founded in 2000 in Munich and has become established as a chain of over 60 budget design hotels in Germany, Austria, UK, Benelux, Switzerland and the Czech Republic. Both guests and industry experts value the Motel One policy of providing "Great Design for Little Money", offering high standards of service, a smart design with superior-quality materials and prime city centre locations. The central assets of Motel One are its employees.
Whether you are starting a career or whether you are a manager, Motel One gives you opportunities for professional and personal development, as we believe in the value of each individual. You can look forward to professional development options at our own One University in Munich and exciting career prospects at hotels that are due to open in various major European cities. You’ll also benefit from our company-wide incentive programme, allowing you to boost your salary beyond the standard rate in our industry. Due to the excellent commitment of our employees, 2017 was the third time in succession that Motel One was singled out by the German magazine Focus as the TOP Employer in the Hospitality Industry.


Employee benefits

  • Incentive system for all employees
    Enjoy an active share in Motel One’s business success, Employees can earn up to 5.400 € and Head of Departments 9.600 € per year. The bonus is paid quarterly.
  • Stylish dress code
    Standard uniforms are a thing of the past. The Motel One Dress Code is truly stylish, as our uniform features new turquoise fashion items each year.
  • Bonus system for all employees
  • Employee rate in european Motel One hotels
  • Customized trainings at our One University
    Receive professional and personal development at Motel One’s own training campus in Munich 2-3 times a year.
  • Social intranet for Motel One employees
    Network with colleagues throughout Europe via Motel One’s own social intranet.
  • Employee discount


Motel One (Scotland) Ltd
Motel One Edinburgh-Princes

10-15 Princes Street
EH2 2AN Edinburgh

Katarina Schillerova

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