Customer Service Advisors

Location
Dunfermline
Salary
£9.47 per hour, Benefits: on site parking and canteen
Posted
13 Feb 2018
Closes
15 Mar 2018
Ref
KP5448
Contact
Blue Arrow Edinburgh
Contract Type
Locum
Hours
Part Time
Blue Arrow have opportunities for part time Customer Service Advisors to work within Lloyds Banking Group in Dunfermline.

Duties include:
  • Being the first point of contact for inbound calls from customers
  • Dealing with general banking enquiries
  • Maintain a good understanding of the bank's products and services including key features and benefits
  • Building relationships with customers
  • Focus on quality and delivering outstanding customer service
  • Communicate professionally and concisely with customers 
Shifts:

This is a PART TIME role 20 hours per week

Working hours are 16:00 - 20:00 Monday to Friday and 10:00 - 14:00 Saturday and Sundays (4 hour shift per day, 5 days per week = 20 hours per week)

Working 5 days out of 7 that includes weekends as part of the normal working week 

Experience Required: 

- Strong Customer Service skills 
- Excellent attention to detail 
- Ability to work on own whilst understanding impact of role within a team 
- IT proficient

The office has:

* on site parking 
* large canteen 
* coffee shop 
close to public transport links

Benefits of working with Blue Arrow:

  • Weekly pay
  • Generous holidays with 28 days per year
  • Employee of the Month rewards
  • The chance to develop your skills and experience and take your career in many different directions

Please click Apply Now to upload your CV.

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