Part-time Ticket Office/Shop Assistant(s)

EH30 9SL, South Queensferry
£7.83 per hour
09 Feb 2018
15 Mar 2018
Contract Type
Part Time
Job Level


Hopetoun House is one of Scotland’s finest Stately Homes and is managed by the Hopetoun House Preservation Trust. The Trust’s purpose is the preservation and conservation of the house, its contents and immediate grounds together with facilitating public access and making educational use of Hopetoun. Hopetoun currently welcomes around 50,000 visitors per year and is graded as a 5 Star attraction by Visit Scotland.

Part-time Ticket Office/Shop Assistant(s)

Hopetoun House is looking for a part-time sales and ticket office assistant(s) to work as part of our Visitor Services Team.

Hours of Work and Rate

The post is a job share over 4 days Sunday, Monday, Tuesday and Wednesday from 10.00am to 4.30pm.

Please note that the number of days to be worked is flexible, we may recruit one person to work all 4 days, or we may recruit two people and split the 4 days between them, so when you apply be sure to let us know what days you would like to work.

Rate: £7.83 per hour.

This is a seasonal post starting late March and finishing on 30th September 2018.

Job Description

You will be Hopetoun’s initial point of contact for all visitors. You will be expected to deal courteously and efficiently with the general public at all times and to familiarise yourself with Hopetoun so that you can confidently answer questions about its facilities and forthcoming events.

Duties include the following:

• Greeting and welcoming our visitors

• Sale of entry tickets, guidebooks and shop merchandise using an EPOS till

• Responsibility for money handling/floats and related administrative requirements

• Balancing daily sales to cash and credit/debit card income

• Presentation of the retail area and stock

Personal Profile

The post-holder must be self-motivated with first class interpersonal skills. He/she must have an outgoing, confident and friendly personality being able to work both under direction and on own initiative. An interest in heritage/visitor attractions/hospitality would be an advantage although not essential as would experience in EPOS tills, cash handling, shop or visitor attraction experience. Full training will be given.

There is no public transport near Hopetoun, so own transport is essential.


Email us and tell us a bit about yourself, why you’d like this job, why you’re suitable and what days you would like to work, please also attach your CV.


The Hopetoun House Preservation Trust is a registered Scottish Charity No SC009760


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