Telesales Executive / B2B Sales Agents / Retentions Team
B2C Telesales Executives / Retentions Team - Cuffley – Potters Bar- Immediate Start
Hourly rate: £7.50 - Uncapped Commission- OTE -£28-£30k Year 1.
Mon-Fri- 9am-5pm -37.5 hrs per week:
Our Client based in Cuffley a small village in the Welwyn Hatfield District- North of London, is a very busy established and respected National Company delivering B2C Telesales Campaigns within the Home Improvement sector. Due to their on-going Campaigns and continued growth we are looking for outgoing personalities, on a temp to Perm basis. We are looking for confident people that have excellent Telephone and Objection Handling Skills to work in the busy retentions Team.
We are interested in all potential candidates that have a hard work ethic and looking to forge a career in Sales or Customer Service.
As an Internal Telesales Executive within the Retentions Team you will be:
Telesales Customer Service Executive Responsibilities:
Taking calls from Customers who want to cancel Sales Orders or appointments- engaging with Customers to find out why- try to find a Solution and keep or reschedule the appointment.
• Track Record in Sales / Telesales / Internal Sales / Customer Service / Retentions
• Understand KPI’s and Targets
• Sales experience / ideally if previously worked in a Call Centre or Retail
• B2B / B2C Telesales Sales or Customer Service experience
• Worked in Telesales /I internal Sales / Contact Centre or similar background
To succeed in this Telesales , Customer Service Position within the Retentions Team you will:
• Excellent interpersonal skills
• Target driven / Objection Handling
• Ability to persuade - think on feet quickly
• Able to build rapport and trust quickly
• PC Literate
Salary, Hours and Benefits:
• £7.50ph -Temp To Perm- OTE £28-£30k Year 1
• Monday-Fri -9am-5pm- 37.5 hrs per week
If you have the right Telesales or Customer Service skills and attributes, reliable and have the determination to succeed as a Telesales Executive witin the Retentions Team, we would like to speak to you immediately!
Previous candidates have commuted from Cuffley, Baldock, Berk Hempstead, Chalfont and Latimer, Broxbourne, Bookman’s Park, Harlow Hill, Hertford, Hitchin, Knebworth, Letchworth, Royston, St Albans, Stevenage, Tring, Ware and Welwyn.
We are interested in candidates that have the right personality and attributes, however if you have Sales / Telesales / Telemarketing / Account Management / Field Sales / Retail / Customer Service or Retentions experience that would be an advantage.
To secure an immediate start for this role of Telesales, Customer Service Executive within the Retentions Team, please send in your cv ASAP.