General Manager

OX29 6XN, Witney
up to 35,000 per annum
06 Feb 2018
27 Mar 2018
Contract Type
Full Time
Job Level

As the General Manager, you are responsible for the smooth running, revenue growth, guest satisfaction and well-being of all employees in the business. With room for much more development in the pipeline you’re someone who has great ideas, a cool head, a fun and approachable personality and a desire to build and maintain a great hotel and restaurant.  

If you've been a GM before then you'll know that the role is always varied and continually evolving but overall the kind of things you can expect to be in charge of and develop are:

- Ensuring the Artist Residence hospitality ethos of being fun and friendly places to eat, sleep and drink is upheld by all your team members, all the time. Can you put a smile on people's faces?

- Recruitment, rota cost/production and people management. 

- Overall revenue development and cost control. Improving GP through P&L management and training. 

- Monitoring and replying to all reviews and guest feedback. 

- Running the hotel alongside the hotel duty managers, the housekeepers and the whole of the building's maintenance. 

- Developing the service and F&B alongside the kitchen and front of house managers. 

- Chairing weekly management meetings to improve the overall product and cement our hospitality approach. 

- Reporting to the operations team including reservation & marketing and developing strategy for further growth. 

- Being the person on site who can step in to all roles if necessary thus solidifying their position as business leader.

- Being up to date with HACCP training records including your own. 

- Manage their own time to ensure all weekly and monthly role specifications are met. 

- Being the face of the business and leading your team by example. 

The General Manager will form part of a team of dedicated hospitality specialists that all share the same vision of relaxed and professional service as a means of executing true hospitality.

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