Giant Group has an exciting opportunity for a Client Advisor to join their team based in Canary Wharf, London. You will work on a full time, permanent basis, and receive a highly competitive salary of £18,000 per annum + commission.
At giant, we provide compliance driven global workforce management solutions using unrivalled technology and smart managed services. Our long-term clients – since 1992 and ongoing – include Page Group and Barclays Bank. Our assets? A gift for software, an unfailing commitment to compliance and decades of experience.
With giant umbrella, we help thousands of independent contractors make the most of their income. With a smart mix of expertise, compliance, technology and care, contractors tap into our 25+ years of award-winning experience. We help contractors achieve professional independence with all the benefits of being an employee including giant advantage, our award-winning employee benefits scheme.
The Client Advisor role
As the Client Advisor you will be the first point of contact for New Clients, providing advice, promoting and selling the benefits of giant’s range of products, as well as skilfully handling queries and complaints.
You’ll provide excellent customer service, whilst dealing with general inbound customer enquiries in a polite and professional manner and to build a long lasting and profitable relationship with our Clients by providing a service in line with agreed SLAs and KPIs.
Essential Requirements needed to become our Client Advisor
- Experience of having worked within a sales and customer service environment
- Ability to open, negotiate and close a sale
- Ability to be focused on results and target driven
At giant we actively recruit apprentices and graduates into our robust engagement programme. The Leadership Team values and promotes high employee engagement and a strong commitment to people development. As one of the best in the business who wins awards, giant is proud of its reputation and achievements
Benefits of becoming our Team Leader
- Personal development and training with defined career progression
- Award-winning employee reward scheme, giant advantage
- Matched pension scheme
- Cycle to work, childcare and car salary sacrifice schemes – saving you £000s per annum
- Social events, monthly fruit Friday, weekly dress down Friday, office games (table tennis, pool and table football)
If you feel you are the right candidate for the role as our Client Advisor then please click ‘apply’ now! We’d love to hear from you!
We are committed to equal opportunities in employment and we welcome all applications who meet the minimum criteria for the job vacancy and to consider them on their abilities.